SME Grade Wireless

A small to medium sized school wireless solution

The challenge


Schools have seen a shift in the way in which their networks are utilised in recent years. With a switch from computer suites to laptop trolleys and the introduction of mobile devices such as iPads, wireless network dependency has grown exponentially in recent years. As more and more devices require internet/network access via these wireless networks it is important to have effective connectivity in schools.In the past, simple wireless trolley solutions were suitable for devices to access basic resources on the school’s network, but these solutions now struggle with the content distributed from learning resources such as Purple Mash to multiple devices at a time. What is required is a more robust and intelligent solution offering consistent performance and minimal school management.

 

The solution


If your school would like a group of children to have a device, with each device accessing resources, then this is the solution for you. In general we recommend no more than 15 devices per access point. If your school would like more than this, either now or potentially in the future, then you should choose our Education Grade Wireless solution.

SME Grade is a small or medium school wireless solution for schools that are looking to improve on their current trolley solutions or to offer a more modern wireless solution but do not require all the benefits of the Education Grade solution. It offers a reliable and robust wireless solution for mobile devices and laptops with support for up to 450Mbps through-put on the AP Pro, or 1300Mbps on the Unifi AP AC (dependent on configuration and client specifications.)

We offer two support packages:

Basic Install: Initial installation will be carried out by our third party contractor for Access Point placements and The ICT Service Installation team will carry out the controller installation to your local server onsite at school. All support and upgrades will need to be carried out by the school onsite technician. If your school has taken Scheduled Technician Support your technician can do the support and upgrade.
Managed Service: The ICT Service will install the Access Points locally and the controller on the server in the Data Centre. All support and upgrades are covered in this support package.

 

How our service works


The ICT Service will schedule a date for a member of the Install team to carry out the survey. After the survey, The ICT Service will order the equipment and arrange our third party contractor to install the Access Points and implement the controller software on the school server. The controller software for SME Grade Wireless is installed locally on the school server and would therefore be subject to updates by your local onsite technician.

The benefits

  • Competitively priced.

  • Ability to roam.

  • Suitable for small and medium-sized enterprise markets.

 

Frequently asked questions


Will I be able to roam around the school with the SME Grade Wireless solution?
SME Grade wireless will enable you to move around the school with your device, but the experience of roaming is not as efficient as you would receive from a single channel solution.Do I require an additional wireless controller?
No, the software does not require a separate controller; the software can be run locally on your school server or, if you opt for our managed solution, the controller is based in our data centre. You may require additional hardware, such as a switch, in your network cabinet to run the wireless access points, but we can advise you on this.How are the APs mounted?
The APs are not intrusive and can be wall mounted or mounted to ceiling tiles.

Is it possible to have outdoor coverage?
Yes, the SME Grade solution offers outdoor access points, meaning coverage can be provided to external parts around the school, such as a playground.

Is SME Grade Wireless recommended for multi-storey school buildings?
No, we would recommend the Education Grade Wireless solution for a multi-storey school building. The Education Grade solution continually adapts the configuration of its access points to ensure adequate signal strength and interference reduction.

How does the Education Grade Wireless Solution compare to the SME (Small to Medium-sized Enterprises) Grade Wireless Solution?

Education Grade Wireless  SME Grade Wireless
Cloud-based centralised management
Ability to roam
Traffic shaping
Small footprint, more APs needed
Enterprise security, including BYOD policies
Suitable for large primary school / secondary school
Integrated mobile device management
1:1 device usage
2:1 device usage
Ongoing support / maintenance
Multi-channel architecture

Availability


All schools in Cambridgeshire and the surrounding counties – Contact us for a bespoke quote.

Price

Contact us for a bespoke quote

Availability

All schools in Cambridgeshire and the surrounding counties - Contact us for a bespoke quote.


What people say about us

Had a problem with the Entrust fob, emailed and within a very short time, all sorted. Thank you!

Julie Warman, Littleport Primary School - 29 January 2021 about Technical Support

Kath is always the best of help. Thank you.

Kerry Darby, Elton Primary School - 15 October 2020 about School Finance Consultancy

Brilliant service and very quick response, especially in these really difficult times. The report was exactly what I requested.

Nadine Purcell, Stukely Meadows Primary School - 26 January 2021 about Helpline

I think the service has been excellent. I was a bit wary at first - I was unsure how long it would take you to respond, or if you would even respond at all - but the speed and efficiency with which you have dealt with every concern or question I have had, has been amazing. Thoroughly recommend.

Cath Causer, Manea Primary School - 27 October 2020 about Technical Support

Vanessa was very helpful - didn't make me feel silly!

Hannah Burnham, Newton Primary School - 16 October 2020 about Helpline

Excellent service and very quick from when I had logged my issue to it being resolved. Instructions were simple to follow and worked straightaway. Thank you very much for such an efficient service and also thank you for thinking of making certain processes simpler for the users.

Sonia Singh, Guilden Morden Primary School - 25 January 2021 about Technical Support

Once we were able to set up the remote session, it was efficient and Michelle resolved both my issues. I was kept informed along the way as to what she was doing. Great service. Thank you.

Sonia Singh, Guilden Morden Primary School - 17 November 2020 about Technical Support

Rob was super-efficient and helpful, as always! Thank you!

Kate Barnes, Spring Meadow Infants - 27 November 2020 about Helpline

Excellent service as always. Good to know that we have a knowledgeable and fabulous team supporting schools.

Diane Baslington, The Bellbird Primary School - 2 March 2021 about Technical Support

Great service, issued resolved within minutes.

Esther Hay, Spring Common Special School - 6 November 2020 about Helpline

I was very pleased with the way The ICT service were able to help tp diagnose the issues remotely and get support from an engineer within a reasonable time frame despite some hiccups along the way. efficient, helpful and friendly service as always. Thank you!!

Emma Little, Linton Infant School - 23 February 2021 about Technical Support

Jane is always quick to respond and very helpful. what would we do without her??

Cathy Smith, Sir Harry Smith Community College - 8 February 2021 about Helpline

I am very grateful that my OneDrive issue has been solved. It may seem like a small thing but it makes life so much easier. THANK YOU!!

Amanda Burniston, Hilgay Riverside Academy - 1 December 2020 about Technical Support

Excellent response time and quality of response. Donna always has time to discuss issues, advise on how to address our concerns and put our minds at rest, if appropriate. Thank you Donna.

Chris Ashley, Ely St John's Primary - 9 November 2020 about Consultancy Services

I wish my Internet at home was as fast as Rob. My life would be much less frustrating.

Julie Warman, Littleport Primary School - 6 November 2020 about Helpline

Bespoke training according to our organisation's needs and all questions answered. Also follow up support and guidance was invaluable.

Iman Ibn Tahaikt, Abu Bakr Islamic School - 4 December 2020 about GDPR DPO Service

Excellent response. Jane sorted me out within minutes, as usual. Thank you!

Chris Ashley, Ely St John's Primary - 2 March 2021 about Helpline

Clare was extremely helpful as are all the team.

Katie Dixon, Ridgefield Primary School - 19 November 2020 about Helpline

SIMS issue resolved quickly - Thank you Sharon!

Office Staff, Spaldwick Primary School - 6 October 2020 about Helpline

I needed an incorruptible version of our headed paper as one of the logos had been updated. Within about 5 minutes of emailing my request, the amended version was in my inbox - thanks Rob!

Julie Warman, Littleport Primary School - 16 March 2021 about Helpline

Jane has the expertise to sort any SIMS problem. A real asset.

Beverley Clowes, Bottisham Primary School - 14 January 2021 about Helpline

Daniel could not have been more patient in determining the issue and resolving it. I am so happy with the service and support that is always given from the ICT service. Thank you

Cathy Smith, Sir Harry Smith Community College - 10 March 2021 about Technical Support

Immediate response to my FMS issue and problem sorted within minutes, as usual. Thank you Kath!

Chris Ashley, Ely St John's Primary - 16 March 2021 about School Finance Consultancy

Thank you for the immediate response to my problem. Sorted within seconds!

Chris Ashley, Ely St John's Primary - 3 February 2021 about Helpline

Excellent response to my email query. Sorted as quickly as humanly possible in the current situation. Thank you!

Chris Ashley, Ely St John's Primary - 30 November 2020 about Helpline

I appreciate how expeditiously the issue was resolved and communicated back to me.

David Walker, Downham Market Academy - 28 January 2021 about Technical Support

We are very fortunate to have Donna as DPO. She always responds quickly, gives sensible advice and will follow up in writing for reference.

Ilona Wrigley, Oakdale Primary School - 30 November 2020 about GDPR DPO Service

We are very grateful for the help, attention and advice given by our ICT technician on these visits.

Diane Baslington, The Bellbird Primary School - 30 September 2020 about Technician Support

I am always impressed by how helpful and supportive the staff at ICT are. On this occasion Donna helped me and she was brilliant. Thank you!

Gill Dunbavin, Isleham Primary - 21 January 2021 about Helpline

Daniel was excellent with the roll out and assisted with a few glitches with the licensing as well.

Sarah Keeble, Bramford Primary School - 15 December 2020 about Technical Support

Emailed the request across, matter was dealt with quickly, kept in the loop all the way through. Thank you.

Mrs Pearce, Bottisham Primary School - 19 January 2021 about Technical Support

Impressive resolution to my issue, thanks!

Sally Merson, Wheatfields Primary School - 28 January 2021 about Technical Support Team

As always ICT service had the answer - very quickly and very clear - thank you

Annie Urquhart, Icknield Primary School - 18 December 2020 about Helpline

Immediate resolution to the issue via the knowledge and experience of Kath Ryans at The ICT Service

Nadine Purcell, Stukely Meadows Primary School - 1 October 2020 about School Finance Consultancy

Claire and Jane patiently dealt with this complex problem and resolved it for us in the end. Thank you very much to both of them!

Anne Maskell, St Matthew's Primary School - 30 September 2020 about Helpline

Always so helpful and informative.

Sarah Coulson, Colville Primary School - 6 January 2021 about Technical Support

Always have great confidence that The ICT Helpline will help you to solve your problem, fab service as always.

Esther Hay, Spring Common Special School - 6 November 2020 about Helpline

Donna kept communicating with me throughout my technical & communication difficulties which I am extremely grateful for! Thank you very much Donna :)

Yvonne Jenner, Ashbeach Primary School - 21 January 2021 about GDPR DPO Service

The issue I had was resolved very quickly and easily and in a professional and friendly manner. I really appreciate having had my problem sorted so speedily! Thank you.

Amanda Hill, Ermine Street Church Academy - 5 January 2021 about Helpline

Chris responded very quickly and solved the issue.

Sarah Bowie, Linton Heights Junior School - 1 February 2021 about Technical Support

Jane was a knowledgeable as ever.

Beverley Clowes, Bottisham Primary School - 19 October 2020 about Helpline

Kath always finds a solution - thanks!

Sandra Adderley, Barton Primary School - 26 November 2020 about School Finance Consultancy

Very happy that this job was turned around so quickly and efficiently. I really appreciate as this will help the school a lot in organising events for those children in school and those children home learning to ensure everyone is involved.

Rochelle Butcher, Hemingford Grey Primary School - 29 January 2021 about Technical Support

I like the option to email queries/questions that I do not need an immediate response to - always answered in a helpful and timely manner.

Sharon Murray, Cherry Hinton Primary School - 8 December 2020 about Helpline

A very quick resolution and very clearly explained. Thanks.

Sally Merson, Wheatfields Primary School - 26 January 2021 about Technical Support

Totally happy with the quality and speed of the response which will help us move forward with our remote learning. Thank you Vanessa!

Chris Ashley, Ely St John's Primary - 5 October 2020 about Helpline

Excellent service. Problem resolved efficiently. Information shared in a friendly manner.

Sam Brown, Sutton Primary School - 2 November 2020 about Technician Support

Jo Puckering is superb!

Rebecca Soper, St John's Primary School - 7 January 2021 about Technical Support

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