Helplines EXTRA – Additional Scheduled Central Hosting Downtime and SIMS Summer Upgrade
Article published: 8 July 2020
The Capita Summer Upgrade is now available. This upgrade contains changes required by Exams Officers in advance of Results Days. It also contains the software necessary to allow schools to generate the School Autumn Census 2020 and the School Workforce Census 2020 and will therefore be required by all schools.
Unfortunately it will not be possible to apply this upgrade for our Centrally Hosted schools during the next scheduled downtime of Saturday 11 July 2020, due to the need to prioritise work to complete the final moves to EastNet.
We will be carrying out the SIMS Summer Upgrade for Centrally Hosted schools during additional scheduled downtime on Saturday 25 July 2020. Central Hosting, SIMS and FMS will therefore be unavailable for most of that day.
These upgrades will also be applied to our Managed Schools on Saturday 25 July 2020.
Locally Hosted Schools have already had the upgrades released to them on Solus 3.
For more information or assistance, call The ICT Service Helpline on 0300 300 0000 or email firstname.lastname@example.org.