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Next Scheduled Downtime


Get the latest news and important updates from the Helpline and a general round up of information from The ICT Service

Service Status

Check and monitor the status of services

Do You Need Assistance?

If you have an issue, you can contact the Heldesk for support

Support Me

When you are speaking with an analyst from The ICT Service, use the button below to access our remote support tool

Latest tweets

Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

12 June 2021

Scheduled downtime has started, services will be intermittent throughout the day. #ICTDowntime

12 June 2021

Remote Access Customers We are pleased to report that all services are now fully resumed. We will continue to monit… https://t.co/tkhpAlFadf

18 May 2021

Remote Access Issue: We have located and resolved the root problem and services should be coming back online. We ar… https://t.co/vlCpodI8e5

18 May 2021

Remote Access Issue Update: We deployed senior resources earlier this morning and the impact of the issue is being… https://t.co/xbbIfAn0vd

18 May 2021