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Upcoming Training: 

Essential GDPR Tidy Up Workshop for School Administrators

  • Tuesday 25 February 2020
  • Friday 24 April 2020
  • Friday 8 May 2020

GDPR Preparation for your Everyday Working Practices

  • Thursday 27 February 2020
  • Wednesday 3 June 2020

SIMS Advanced Reporting

  • Tuesday 3 March 2020

SIMS Single Central Record (SCR) and Personnel Overview Workshop

  • Friday 6 March 2020

FMS6 Year End and Structure Tidy

  • Tuesday 10 March 2020
  • Thursday 19 March 2020
  • Tuesday 24 March 2020

SIMS SENDCos

  • Tuesday 24 March 2020

Year End LIVE Workshops

  • Monday 6 April 2020

SIMS for New Users

  • Wednesday 8 April 2020 (Full Day Session)
  • Tuesday 5 May 2020 (Half Day Session 1 of 2)
  • Wednesday 13 May 2020 (Half Day Session 2 of 2)

For more, please visit our Training area


Next Scheduled Downtime

News

Get the latest news and important updates from the Helpline and a general round up of information from The ICT Service

Service Status

Check and monitor the status of services

Do You Need Assistance?

If you have an issue, you can contact the Heldesk for support

Support Me

When you are speaking with an analyst from The ICT Service, use the button below to access our remote support tool


Latest tweets

Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

25 July 2020

Scheduled downtime has started, services will be intermittent throughout the day. #ICTDowntime

25 July 2020

We have made progress in finding the issue so Internet service should now be resumed. We are really sorry for the… https://t.co/VReTeLhRoq

23 July 2020

Troubleshooting continues on the problem causing the internet outages at schools. We will have you back online as… https://t.co/WL5X48oWEy

23 July 2020

We are having some central issues at the moment that may have affected your internet services in school. We're all… https://t.co/CByR5fKWiT

23 July 2020