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Upcoming Remotely Delivered Training: 

Essential SIMS for Administrators 

  • Thurs 22 October 2020, 10.00 – 11.30am – FULLY BOOKED
  • Tues 10 November 2020, 10.00 – 11.30am
  • Weds 13 January 2021, 10.00 – 11.30am
  • Tues 23 February 2021, 10.00 – 11.30am
  • Tues 13 April 2021, 10.00 – 11.30am
  • Tues 8 June 2021, 10.00 – 11.30am

SIMS Personnel & Working Towards School Workforce Census

  • Thurs 22 October 2020, 1.00 – 2.30pm – FULLY BOOKED
  • Fri 23 October 2020, 9.30 – 11.00am
  • Tues 27 October 2020, 9.30 – 11.00am
  • Tues 27 October 2020, 1.00 – 2.30pm
  • Weds 28 October 2020, 9.30 – 11.00am
  • Weds 28 October 2020, 1.00 – 2.30pm
  • Weds 4 November 2020, 1.00 – 2.30pm
  • Thurs 5 November 2020, 9.00 – 10.30am

Recording Phonics in your System  

  • Tues 3 November 2020, 10.00 – 11.30am

Essential GDPR Tidy Up Workshop for School Administrators

  • Tues 17 November 2020, 10.00 – 11.30am
  • Tues 12 January 2021, 1.30 – 3.00pm
  • Tues 23 February 2021, 1.30 – 3.00pm
  • Weds 14 April 2021, 10.00 – 11.30am
  • Tues 29 June 2021, 10.00 – 11.30am

Preparing for School Census

  • Thurs 12 January 2021, 10.00 – 11.30am
  • Fri 15 January 2021, 10.00 – 11.30am
  • Mon 18 January 2021, 1.00 – 2.30pm
  • Tues 19 January 2021, 9.30 – 11.00am
  • Weds 20 January 2021, 10.00 – 11.30am
  • Mon 10 May 2021, 1.00 – 2.30pm
  • Weds 12 May 2021, 9.30 – 11.00am
  • Fri 14 May 2021, 9.30 – 11.00am

Computing Subject Leader Briefings

  • Tues 23 February 2021, 3.45 – 5.15pm
    Repeated Thurs 25 February 2021, 3.45 – 5.15pm
  • Tues 8 June 2021, 3.45 – 5.15pm
    Repeated Thurs 10 June 2021, 3.45 – 5.15pm

For more, please visit our Training area


Next Scheduled Downtime

News

Get the latest news and important updates from the Helpline and a general round up of information from The ICT Service

Service Status

Check and monitor the status of services

Do You Need Assistance?

If you have an issue, you can contact the Heldesk for support

Support Me

When you are speaking with an analyst from The ICT Service, use the button below to access our remote support tool


Latest tweets

Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

10 October 2020

Scheduled downtime has started, services will be intermittent throughout the day. #ICTDowntime

10 October 2020

Pleased to say our phones are now back up. The central SIMS issue is still being resolved at present. Many thanks

06 October 2020

We are aware of a general SIMS issue this morning that may be stopping you from logging in. This is currently bein… https://t.co/DBmrrtHuQC

06 October 2020

We currently have an issue with our phone system which we are investigating. Whilst we get this sorted please send… https://t.co/MGIXlCtYJF

06 October 2020