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Next Scheduled Downtime

News

Get the latest news and important updates from the Helpline and a general round up of information from The ICT Service

Service Status

Check and monitor the status of services

Do You Need Assistance?

If you have an issue, you can contact the Heldesk for support

Support Me

When you are speaking with an analyst from The ICT Service, use the button below to access our remote support tool


Latest tweets

EastNet Customers: All sites are now showing as back up. We are now investigating the cause of the outage which at… https://t.co/gLvCehYI14

24 May 2022

EastNet Customers: We are aware currently experiencing a service interruption. This is being investigated right now… https://t.co/xCKiunbYHo

24 May 2022

Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

14 May 2022

Scheduled downtime has started, services will be intermittent throughout the day. #ICTDowntime

14 May 2022

EastNet Service Interruption Update: We have identified the source of the interruption and are now taking mitigatio… https://t.co/ktbqXYeYbq

29 April 2022