The ICT service

SME Grade Wireless

An small to medium size school wireless solution

The challenge

Schools have seen a shift in the way in which their networks are utilised in recent years. With a switch from computer suites to laptop trolleys and the introduction of mobile devices such as iPads, wireless network dependency has grown exponentially in recent years. As more and more devices require internet/network access via these wireless networks it is important to have effective connectivity in schools.

In the past, simple wireless trolley solutions were suitable for devices to access basic resources on the school’s network, but these solutions now struggle with the content distributed from learning resources such as Purple Mash to multiple devices at a time. What is required is a more robust and intelligent solution offering consistent performance and minimal school management.

The solution

If your school would like a group of children to have a device, with each device accessing resources, then this is the solution for you. In general we recommend no more than 15 devices per access point. If your school would like more than this, either now or potentially in the future, then you should choose our Education Grade Wireless solution.
SME Grade is a small or medium school wireless solution for schools that are looking to improve on their current trolley solutions or to offer a more modern wireless solution but do not require all the benefits of the Education Grade solution. It offers a reliable and robust wireless solution for mobile devices and laptops with support for up to 450Mbps through-put on the AP Pro, or 1300Mbps on the Unifi AP AC (dependent on configuration and client specifications.)
We offer two support packages:
Basic Install: Initial installation will be carried out by our third party contractor for Access Point placements and The ICT Service Installation team will carry out the controller installation to your local server onsite at school. All support and upgrades will need to be carried out by the school onsite technician. If your school has taken Scheduled Technician Support your technician can do the support and upgrade.
Managed Service: The ICT Service will install the Access Points locally and the controller on the server in the Data Centre. All support and upgrades are covered in this support package.

How our service works

The ICT Service will schedule a date for a member of the Install team to carry out the survey. After the survey, The ICT Service will order the equipment and arrange our third party contractor to install the Access Points and implement the controller software on the school server. The controller software for SME Grade Wireless is installed locally on the school server and would therefore be subject to updates by your local onsite technician.


The benefits

  • Competitively priced.

  • Ability to roam.

  • Suitable for small and medium-sized enterprise markets.

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Frequently asked questions

Will I be able to roam around the school with the SME Grade Wireless solution?
SME Grade wireless will enable you to move around the school with your device, but the experience of roaming is not as efficient as you would receive from a single channel solution.
Do I require an additional wireless controller?
No, the software does not require a separate controller; the software can be run locally on your school server or, if you opt for our managed solution, the controller is based in our data centre. You may require additional hardware, such as a switch, in your network cabinet to run the wireless access points, but we can advise you on this.
How are the APs mounted?
The APs are not intrusive and can be wall mounted or mounted to ceiling tiles.
Is it possible to have outdoor coverage?
Yes, the SME Grade solution offers outdoor access points, meaning coverage can be provided to external parts around the school, such as a playground.
Is SME Grade Wireless recommended for multi-storey school buildings?
No, we would recommend the Education Grade Wireless solution for a multi-storey school building. The Education Grade solution continually adapts the configuration of its access points to ensure adequate signal strength and interference reduction.
How does the Education Grade Wireless Solution compare to the SME (Small to Medium-sized
Enterprises) Grade Wireless Solution?
  Education Grade Wireless SME Grade Wireless
   Cloud-based centralised management  
   Ability to roam
   Traffic shaping  
   Small footprint, more APs needed
   Enterprise security, including BYOD policies  
   Suitable for large primary school / secondary school  
   Integrated mobile device management  
   1:1 device usage  
   2:1 device usage
   Ongoing support / maintenance
   Multi-channel architecture


All schools in Cambridgeshire and the surrounding counties - Contact us for a bespoke quote.


Contact us for a bespoke quote

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what people say…

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

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