The ICT service

September news

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  • briefingsFortnightly Briefing 29 September 2016

    General news round-up from The ICT Service

    29 September 2016

  • newsAre you ready? Schools Autumn Census is on Thursday 6 October 2016

    All schools should ensure they have imported the latest fileset in preparation for the Autumn Census on Thursday 6 October 2016.

    29 September 2016

  • newsThe E-Safety Conference - Friday 11 November 2016 - Early Bird Booking Discount for first 20 delegate places booked!

    Are you serious about Online Safety? Stay up-to-date with E-Safety trends and issues from The ICT Service, Cambridgeshire Child Protection Team and Cambridgeshire Constabulary.

    29 September 2016

  • newsDeadline for Reception Initial Data Return - Friday 7 October 2016

    The ICT Service will be running courses this term to support this process for those schools using EYFS in SIMS.

    29 September 2016

  • newsGet a Quote and Order Online at

    The NEW Sales area of our website is designed to provide you with all the product information, current pricing and comparison functionality you need to make an informed ICT equipment procurement choice for your school.

    29 September 2016

  • newsPacked Autumn Term of Courses for Classroom and Teaching staff

    The ICT Service ELearning Team are here to help you to plan your CPD opportunities for the coming Autumn Term 2016 and beyond. All of the courses you find in our literature can also be requested as a consultancy and can be delivered in school at a convenient time for you.

    29 September 2016

  • newsCode & Chips - Tuesday 11 October 2016

    ARM and HackLab have joined forces to bring you a day of technology workshops and exhibitions aimed at getting students from Years 4 to 8 skilled up and excited about a career in STEM.

    29 September 2016

  • briefingsFortnightly Briefing 15 September 2016

    General news round-up from The ICT Service

    15 September 2016

  • newsOnline Collaboration Projects - Registration for Autumn Term 2016 Closes soon

    Have you registered to take part in one of the Collaborative Projects being run this term by the ELearning team?

    15 September 2016

  • newsDeadline for Reception Initial Data Return - Friday 7 October 2016

    As with previous years the Early Years Team are collecting RID return this term, and it should be submitted using Perspective Lite on or before Friday 7 October 2016.

    15 September 2016

  • newsStarz+ Housekeeping Time!

    A gentle reminder that now is the time to do a little housekeeping within Starz+.

    15 September 2016

  • newsNational Coding Week begins Monday 19 September 2016

    Children are part of a confident “Digital Generation” having grown up with the internet, smart phones and coding classes. However, many adults have missed out on the digital revolution and feel left behind.

    15 September 2016

  • newsGet a Quote and Order Online at

    The NEW Sales area of our website is designed to provide you with all the product information, current pricing and comparison functionality you need to make an informed ICT equipment procurement choice for your school.

    15 September 2016

  • newsDownload the Autumn 2016 Course Programme Pin Ups for your Classroom Staff

    The ICT Service ELearning Team are here to help you to plan your CPD opportunities for the coming Autumn Term 2016 and beyond.

    15 September 2016

  • helplinesHelplines September 2016

    The e-Newsletter from The ICT Service Helpline for all Management Information System (MIS) Users

    8 September 2016

  • helplinesSchool Autumn Census - Thursday 6 October 2016

    This year’s Autumn School Census takes place on Thursday 6 October 2016. As always, you can download our Helpline guidance notes and you can also download the DfE Guidance notes.

    8 September 2016

  • helplinesData Collection Sheets and UPRN

    Now is the best time to send out Data Collection Sheets for all your existing students, with a request to parents to provide any missing data and to identify and amend any incorrect information held.

    8 September 2016

  • helplinesPupil Premium

    Each year the DfE makes a file available for schools from KeytoSuccess – it contains details of all students for whom each school will receive PP, based on the January Census information.

    8 September 2016

  • helplinesEYFS Baseline Assessments - Deadline Friday 7 October 2016

    As in previous years, the Early Years Team are collecting RID data this term which should be submitted using Perspective Lite on or before Friday 7 October 2016.

    8 September 2016

  • helplinesFMS - New Documents Available to Download

    New FMS guidance documents are now available for download - FMS6 Year End for Academies, and FMS6 Childcare Vouchers.

    8 September 2016

  • helplinesSecure Access - Updates

    The DfE has announced that the number of Secure Access Website Local Approvers has been increased for schools, from one to two, with the number of End Users remaining at seven.

    8 September 2016

  • helplinesAdministration Procedures - Useful Documents

    These documents provide very useful reference checks at this time of year. Download and start using them now.

    8 September 2016

  • helplinesSchool Workforce Census - Thursday 3 November 2016

    The School Workforce Census is fast approaching - Thursday 3 November 2016 – we advise you to start work on your data now.

    8 September 2016

  • helplinesSchoolcomms Update - Web-based Version

    Schoolcomms have commenced the phased release of a web-based version of their product, to enable users to access Schoolcomms via a wider range of browsers, devices and locations.

    8 September 2016

  • helplinesPhotograph Licences and Bulk Import Reminder

    This is a reminder that a Capita licence is required if you wish to bulk import student photographs into SIMS - Licences are only valid for one year.

    8 September 2016

  • helplinesSPAM Email Alert

    Cambridgeshire County Council has recently issued a warning to staff regarding ransomware emails. As always, please be vigilant when clicking on email attachments or links.

    8 September 2016

  • newsWorking with an Online Learning Environment

    How Starz+ was rolled out in Great & Little Shelford Primary School

    8 September 2016

  • newsCollaborative Project Story Circles

    Focusing on Fairy Stories and Traditional Tales, Story Circles aims to support Foundation and KS1pupils become familiar with key stories, fairy stories and traditional tales. Classes come together to work collaboratively to compose a story in parts by passing it around a circle, a different chapter each week.

    8 September 2016

  • learningMaking the Most of iPads

    Thomas Deacon Academy (Junior) took the decision to invest heavily in iPads to support learning and aid pupils in becoming increasingly digitally literate. These devices are in addition to existing desktop and
    laptop provision, but were particularly chosen to allow the use of technology to be quickly and easily integrated into each classroom.

    However, the school felt that the children were not fully utilising the potential opportunities presented by the iPads and they therefore were not having the intended impact on learning. Having worked with The ICT Service in the effective use of iPads at a previous school, the junior College Leader – Simon Martin – contacted the elearning team to explore how the use of this technology could be developed further.

    8 September 2016

  • newsManaging Online Learning

    A Teaching Assistant at Fenstanton and Hilton Primary school gets to grips with using Groups in Starz+

    8 September 2016

  • newsHow Technology is being used to support a child with SEND

    St Anne’s Primary school were working hard to support a pupil in their school whom they felt was not fulfilling their full potential due to the difficulties they encountered. The school felt that technology could be used to have a positive impact on the pupil’s learning. The school wanted to ensure that they maximised the impact on learning, whilst also guaranteeing the technology would work with their existing infrastructure.

    Find out below what they did next and the positive effect it had on the pupil concerned.

    8 September 2016

  • newsThe Impact of Pre-Paid Consultancy

    Each year The ICT Service offers schools the opportunity to pre-pay for consultancies for the following financial year.

    This means schools benefit from planning more strategically for the year ahead and receive a reduction in how much they pay. It allows the school to make the most of their investment and ensure they obtain the right training and advice.

    Shirley Community Primary School has purchased pre-paid consultancies from The ICT Service for many years and have found this provided a service, which meets their specific needs. The school has focused on improving children’s capability and making sure the children enjoy a progressive, rigorous and engaging curriculum. This has had the impact of benefiting both their teachers and their pupils. In the past the school have asked the curriculum team to support them with planning, training and teaching.

    8 September 2016

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what people say…

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    1 week

Tel:0300 300 0000