The ICT service

November news

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  • briefingsFortnightly Briefing 29 November 2016

    General news round-up from The ICT Service

    29 November 2016

  • newsCapturing Creativity Conference - Friday 10 February 2017

    The Capturing Creativity Conference, organised by the ELearning Team at The ICT Service, will explore the 'palette of possibilities' technology offers to primary school practitioners.

    29 November 2016

  • newsReminder - Your Opinion Matters to Shape the Future of The ICT Service

    The ICT Service really needs your opinion to help shape the future.

    29 November 2016

  • newsStory Circles - Collaborative Project - Spring Term 2017

    Registration is now open for the Spring Term 2017 Story Circles Project. Join with other classes, beyond your own school, to compose a story in four parts by passing it around a circle.

    29 November 2016

  • newsGet Involved in the Hour of Code Week, 5 - 11 December 2016

    The UK Hour of Code week includes activities comprising of a one-hour introduction to computer science. Pupils and teachers can choose from a variety of activities for Reception children and up and all activities are FREE!

    29 November 2016

  • newsContribute to a Royal Society report on Computing Education

    The Royal Society has launched a Computing Education Project, aimed squarely at supporting teaching of the new computing curriculum.

    29 November 2016

  • newseSchools Advent Calendar 2016 - Prizes for all successful entries!

    A reminder that eSchools are once again planning for an Advent calendar in the run up to Christmas, online from Thursday 1 December, with a new door opening every day until Sunday 25 December 2016.

    29 November 2016

  • newsNew 'Platinum' Unit for ACE (Accredited Competence in E-Safety)

    The ACE Platinum Unit has been released and will be with Starz+ subscribing schools shortly as part of the full ACE (Accredited Competence in E-Safety) scheme of work for primary school children.

    29 November 2016

  • newsLet it Snow... on your School Website!

    eSchools have now activated the falling snow animation for all website users. If you would like to add this to your website, then you can turn on the feature via your website settings.

    29 November 2016

  • newsGet a Quote and Order Online

    The sales area of our website www.theictservice.org.uk/sales is designed to provide you with all the product information, current pricing and comparison functionality you need to make an informed ICT equipment procurement choice for your school.

    29 November 2016

  • newsChristmas Closure Dates 2016

    Our Helpline staff will be taking calls up until close of business on Friday 23 December 2016 on 0300 300 0000, after which time The ICT Service will close for the Christmas period.

    29 November 2016

  • newsCentral Hosting Downtime - Saturday 10 December 2016

    On Saturday 10 December 2016 The ICT Service will be carrying out scheduled maintenance on Centrally Hosted Systems.

    29 November 2016

  • briefingsFortnightly Briefing 14 November 2016

    General news round-up from The ICT Service

    14 November 2016

  • newsCapturing Creativity Conference - Friday 10 February 2017

    The Capturing Creativity Conference, organised by the ELearning Team at The ICT Service, will explore the 'palette of possibilities' technology offers to primary school practitioners.

    14 November 2016

  • newsStory Circles - Collaborative Project, Spring Term 2017

    Registration is now open for the Spring Term 2017 Story Circles Project. Join with other classes, beyond your own school, to compose a story in four parts by passing it around a circle.

    14 November 2016

  • newsPurple Mash Festive Competition and New Tool

    Purple Mash are asking pupils from subscribing schools to design the official Purple Mash festive card. Children are invited to submit a festive image which they have created using 2Paint a Picture.

    14 November 2016

  • newsMaking the Best of Price Increases for Microsoft Products

    Microsoft periodically assess their pricing of products and services. From Sunday 1 January 2017 it is anticipated that customers will see prices increase in the range of 13% to 22% depending upon the platform i.e. on premise or cloud.

    14 November 2016

  • newseSchools Advent Calendar 2016

    eSchools are once again planning for an advent calendar in the run up to Christmas, online from Thursday 1 December, with a new door opening every day until Sunday 25 December 2016.

    14 November 2016

  • newsChristmas Closure Dates 2016

    Our Helpline staff will be taking calls up until close of business on Friday 23 December 2016 on 0300 300 0000, after which time The ICT Service will close for the Christmas period.

    14 November 2016

  • helplinesHelplines November 2016

    The e-Newsletter from The ICT Service Helpline for all Management Information System (MIS) Users

    11 November 2016

  • helplinesChristmas Closure Dates

    Our Helpline staff will be taking calls up until close of business on Friday 23 December 2016 on 0300 300 0000, after which time The ICT Service will close for the Christmas period.

    11 November 2016

  • helplinesSIMS Autumn Upgrade

    This upgrade contains changes necessary to be able to create the School Spring Census 2017 and will be required by all schools.

    11 November 2016

  • helplinesThe Spring School Census

    The School Spring Census next year is on Thursday 19 January 2017.

    11 November 2016

  • helplinesInterventions in SIMS

    A new Interventions Module is due to become available at no additional cost in SIMS as a part of the Spring Upgrade 2017.

    11 November 2016

  • helplinesThe Portal is now the Learn Together Hub

    The Portal has now been replaced by the Learn Together Hub (LTH), which is also referred to as Knowledge Hub, a central platform for accessing documents, guidance and advice specifically from the services that matter to you.

    11 November 2016

  • helplinesCapita Licences for the next Financial Year (2017/18)

    SIMS, FMS and Dinner Money are applications licenced by Capita and managed by The ICT Service. We have been requested by Capita to provide a list of all schools that want to continue using the product/s during the financial year 2017/18.

    11 November 2016


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what people say…

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    3 days


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Tel:0300 300 0000