The ICT service

May news

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  • technicalReminder: Data Centre Power Upgrades - Weekend Downtime Required

    Following the successful shutdown of the Data Centre in Cambridge over the weekend of 13/14 May 2017 we want to remind schools that the second phase of this work will be carried out over the weekend of Saturday 27 & Sunday 28 May 2017.

    26 May 2017

  • briefingsAcademies: The Guide to Services is available to download to help you plan for 2017-18

    The guide contains comprehensive detail about services and support provided by The ICT Service. We aim to ensure that you have all the information you need to cover your school’s requirements for the coming 2017-18 year.

    25 May 2017

  • briefingsSpecial Guest for the Cambridgeshire Young People's Film Festival Announced!

    The ICT Service is happy to announce that our Special VIP, on stage for the Younger Film Makers Awards Ceremony this year, will be Harley Bird - the voice of Peppa Pig!

    25 May 2017

  • briefingsE2BN Annual Conference - Tuesday 27 & Wednesday 28 June 2017

    Booking is now open for the E2BN Annual Conference and we are delighted, as ever, to be attending at Wyboston Lakes Executive Centre. The theme this year is 'The Digital School for a Digital World'.

    25 May 2017

  • briefingsSummer Term 2017 Training! Booking Available Online

    Download, print and display the Summer Term 2017 Course 'Pin Ups'!

    25 May 2017

  • briefingsCongratulations to Great Wilbraham Primary School on the launch of their new website!

    This website launch is another example of a school taking advantage of the Schools Website Service that The ICT Service offers. We ensure that schools have a compliant and easy to navigate website for users and website managers alike.

    25 May 2017

  • briefingsIMPULSE Conferences - Thursday 8 & Tuesday 13 June 2017

    The main headlines for the IMPULSE Conferences have now been announced - 2 FREE Places per school are available as part of your Annual Support Package.

    25 May 2017

  • briefingsAdmin Forums Booking Now - 5 & 6 July 2017

    We have put together a packed agenda which includes all the usual end-of-year shenanigans. Cakes and Strawberries & Cream on the Lawn too!

    25 May 2017

  • briefingsInto Film - Film of the Month Competition

    Into Film’s competition Film of the Month celebrates exceptional young filmmaking talent from across the UK. Filmmaking is more accessible than it ever has been, and that's illustrated in the quantity and quality of the entries Into Film receive every month.

    25 May 2017

  • briefingsDowntime: Saturday 27 & Sunday 28 May 2017

    On Saturday 27 & Sunday 28 May 2017 services from The ICT Service will be unavailable due to scheduled maintenance requirements at the Data Centre.

    25 May 2017

  • technicalData Centre Power Upgrades - Weekend Downtime Required

    Following the successful shutdown of the Data Centre in Cambridge over the weekend of 13/14 May 2017 we want to remind schools that the second phase of this work will be carried out over the weekend of Saturday 27 & Sunday 28 May 2017.

    24 May 2017

  • technicalUpdate - Current Firewall and Network Issues

    Following our communication on Thursday 18 May 2017, stating that the latest Firewall changes were successful, we wanted to remind you that we will be continuing to shape / manage the Internet bandwidth usage between 8.00am and 4.00pm.

    23 May 2017

  • technicalUpdate - Current Firewall and Network Issues

    Following our communication on Monday outlining the current Firewall issues we are please to say the work carried out overnight on Tuesday 16 May 2017 was successful.

    18 May 2017

  • technicalCurrent Firewall Issues - Update

    We continue to experience issues with the core education Firewalls. These Firewalls provide significant protection for schools, and for example have significantly reduced the level of threat from the recent/current ransomware attack targeting, amongst others, the NHS.

    16 May 2017

  • newsDesigning the EWO Weekly Attendance Report

    Improving life for school administrators, by providing efficient ways to complete the mundane tasks they are expected to undertake, is something that The ICT Service MIS and Helpline teams take pride in doing.

    Just one example of this is the Weekly Attendance Report that our Helpline team member, Rob Gorst, has designed to support Thonglsey Fields Primary School and a number other schools in Cambridgeshire using SIMS.

    16 May 2017

  • newsWorking with an MIS Consultant

    Babraham CofE Primary School is one of the smallest primary schools in Cambridgeshire. However, despite its size, the requirements with respect to keeping their Management Information Systems up-to-date and recording their pupils’ progress are much the same as any school in the County.

    16 May 2017

  • helplinesHelplines EXTRA - Preparation for the School Summer Census - Thursday 18 May 2017

    The School Summer Census is this Thursday 18 May 2017 and early preparation for this Census is advised.

    15 May 2017

  • helplinesHelplines EXTRA - SIMS Year End

    The ICT Service Helpline has prepared Guidance Notes for SIMS Year End which are now available for you to download.

    15 May 2017

  • briefingsNeed help submitting your entries to the Cambridgeshire Young People's Film Festival?

    The 10th Cambridgeshire Young People's Film Festival is coming up soon! Don't leave your submissions to the last minute.

    11 May 2017

  • briefingsE2BN Annual Conference - Tuesday 27 & Wednesday 28 June 2017

    Booking is now open for the E2BN Annual Conference and we are delighted, as ever, to be attending at Wyboston Lakes Executive Centre. The theme this year is 'The Digital School for a Digital World'.

    11 May 2017

  • briefingsSummer Term 2017 Training! Booking Available Online

    Download, print and display the Summer Term 2017 Course 'Pin Ups'!

    11 May 2017

  • briefingsTake Control of your Microsoft Office Applications

    Does working in Word, Excel, PowerPoint or Publisher leave you feeling frustrated?

    11 May 2017

  • briefingsFREE SIMS School Improvement Webinars

    Capita have just released their latest schedule of FREE SIMS Webinars for School Leaders, starting today, they show how to get the most out of their schools Management Information System.

    11 May 2017

  • briefingsIMPULSE Conferences - Thursday 8 & Tuesday 13 June 2017

    The main headlines for the IMPULSE Conferences have now been announced - 2 FREE Places per school are available as part of your Annual Support Package.

    11 May 2017

  • briefingsAdmin Forums Booking Now - 5 & 6 July 2017

    We have put together a packed agenda which includes all the usual end-of-year shenanigans. Cakes and Strawberries & Cream on the Lawn too!

    11 May 2017

  • briefingsDowntime: Saturday & Sunday 13/14 May and 27/28 May 2017

    On Saturday/Sunday 13, 14, 27 & 28 May 2017 services from The ICT Service will be unavailable due to scheduled maintenance requirements at the Data Centre.

    11 May 2017

  • technicalNew Remote Access Solution for Central Hosting Users

    The ICT Service has been working to improve the school Remote Access solution in order to support the latest devices and technology.

    24 May 2016

  • briefingsFortnightly Briefing 19 May 2016

    General news round-up from The ICT Service

    19 May 2016

  • newsIt's School Census Day!

    Today is School Census Day and our Helpline staff have produced guidance notes that are available for you to download from the Portal.

    19 May 2016

  • newsReminder: Impulse Conferences coming up in June

    Come along to one of our networking and best practice sharing events, with presenters from schools, CREDS and Capita.

    19 May 2016

  • newsDeadline coming up for film submissions for the 9th Cambridgeshire Children & Young People's Film Festival 2016

    We are looking forward to seeing your entry for this year’s Film Festival.

    19 May 2016

  • newsOffer your pupils a challenging, fun and creative 'Experience Day' this Summer term!

    The ICT Service ELearning Team have designed 'Experience Day' workshops to support your children in thinking about what makes an effective film, including the use of camera angles and types of shot, storyboarding, music and sounds and thinking about the use of props and settings in films.

    19 May 2016

  • newsSchool Website Service

    Our School Website Service options will support you – from domain name management, planning, audits, review and analysis of your audience and their interactions with your site, through to redesign of website and even your school logo.

    19 May 2016

  • newsReminder: Admin Angel Vacancy

    The ICT Service has been running the SIMS Schools Support Officer (Admin Angels) Service for some time and we are now looking to recruit more Angels.

    19 May 2016

  • newsReminder of this Summer Term's Networking Opportunities

    Are you and your staff signed up to attend the valuable networking events we have planned for you this Summer Term?

    19 May 2016

  • briefingsFortnightly Briefing 5 May 2016

    General news round-up from The ICT Service

    5 May 2016

  • newsImpulse Conference Agenda - June 2016

    The latest agenda for the upcoming Impulse Conferences

    5 May 2016

  • newsAdmin Angel Vacancy

    Admin Angels provide short term cover for staff absences in schools

    5 May 2016

  • newsReminder of this Summer Term's Networking Opportunities

    Are you and your staff signed up to attend the valuable networking events we have planned for you this Summer Term?

    5 May 2016

  • newsProviding regular in-school support at Weatheralls Primary School, Soham, Cambridgeshire

    Weatheralls Primary School makes use of a number of services provided by The ICT Service to ensure that they have, and maintain, a secure and sustainable infrastructure for learning, teaching and school management. The school has engaged The ICT Service to conduct technical visits on a regular basis by sending a dedicated and skilled ICT technician to work alongside the school’s own ICT technician at scheduled times.

    Teaching staff at Weatheralls Primary School also engage The ICT Service for both in-school consultancy and training courses to ensure that they keep abreast of local and national initiatives related to the use of technology.

    30 May 2013

  • newsMaking the most of consultants at Wyton-on-the-Hill Primary School, Wyton, Cambridgeshire

    Wyton-on-the-Hill Primary school is in the centre of the county, close to the Wyton RAF base. It has approximately 140 pupils and roughly half of them have parents or carers in the armed forces. The changes in personnel at the base mean that pupils now come from Army as well as RAF families.

    Donna Flynn, Management Information System Consultant at The ICT service, has been working closely with the school, using SIMS. Headteacher, Jo Phillips says:

    ‘Since Donna has been working as a consultant to the school, she has impacted positively on many aspects of school life. This is mainly because she not only comes equipped to take on any challenge presented by changes in the school’s needs, she also comes prepared to listen carefully and to work collaboratively with team members, involving them fully in the processes.’

    30 May 2013

  • newsSupplying Apple iPad technology and supporting change at Ely St Mary's Junior School, Ely, Cambridgeshire

    ‘The iPads were a huge leap forward for our school in regards to ICT. Leaving behind our computer suite and beginning to use these much more portable, exciting devices was something we wanted to plan carefully.

    Both staff and children have been able to use them for some exciting projects using Apps like iMovie, Popplet, Book Creator, Puppet Pals and Voice Recorder. We wanted a WOW factor for our school and the iPads have definitely provided this…. If only we had more!’ - Emily Carr, Ely St Mary’s

    24 May 2013


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what people say…

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    1 week


info@theictservice.org.uk

Tel:0300 300 0000