The ICT service

Central Hosting Remote Access - Many New Features!

For Primary and Secondary Schools

Our new Central Hosting Remote Access Service has lots of new features designed to make it easier to work remotely.
 
Before the upgrade was implemented, accessing Central Hosting from home required several logon stages.  Not anymore!  You now only need to log in once on the initial screens and *you may not even need a key fob.
 
The new Remote Access system provides support for many more devices, including Apple Mac, iPad, Android and Windows Mobile.
 
There is also support for most current web browsers, including Safari, Firefox and Chrome, giving you increased choice.
 
*We’ve now made remote access even easier for more staff!  You may well have staff who only access a limited amount of information, none of which is particularly sensitive, for example attendance or assessment marksheets. If so, you can authorise remote access for these staff without a key fob.
 
We recommend you review your staff ‘Acceptable Use Policy’ to ensure that basic security measures are set out (e.g. not leaving screens logged in and unattended).  Once reviewed, Headteachers can contact The ICT Service Helpline to arrange the new set-up.  You can then administer this using your Central Hosting Admin Tool by adding the users to a new group.
 
Did you also know that you can link your SIMS ID to your Central Hosting ID?  Once you’ve done this, you can access SIMS from the SIMS icon without the need to enter any additional login credentials.
 
For any help you might need, please contact The ICT Service Helpline on 0300 300 0000 or email support@theictservice.org.uk

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what people say…

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    2 days


info@theictservice.org.uk

Tel:0300 300 0000