The ICT service

Key Dates and Training Coming Up Soon

For Primary and Secondary Schools

Ensure you receive our latest Training dates by signing up to receive our regular newsletters. Visit The ICT Service Website and sign up with your own email address.


SIMS Courses

Managing SEND
Weds 9 March 2016, 9.30am - 12.00pm 
Tues 3 May 2016, 1.30 - 4.00pm
Account Administration Tool Intr/Refresher and Education Portal Accounts Training
Weds 9 March 2016, 1.30 - 4.00pm
Tues 5 July 2016, 1.30 - 4.00pm
SIMS Basic Reporting
Tues 22 March 2016, 1.30 - 4.00pm
Mon 9 May 2016, 9.30am - 12.00pm
Tues 21 June 2016, 1.30 - 4.00pm
Using InTouch for Messaging and Parental Engagement
Tues 12 April 2016, 9.30am - 12.00pm
Tues 21 June 2016, 9.30am - 12.00pm
SIMS for New Users
Session 1: Fri 4 March 2016, 9.30am - 12.00pm
Session 2: Fri 18 March 2016, 9.30am - 12.00pm
Session 1: Tues 12 April 2016, 1.30 - 4.00pm
Session 2: Tues 26 April 2016, 1.30 - 4.00pm
N.B. This course takes place over 2 half-day sessions
SIMS Advanced Reporting
Weds 13 April 2016, 9.30am - 12.00pm
Mon 6 June 2016, 1.30 - 4.00pm
Tidy Up - a Course for Administrators
Fri 29 April 2016, 9.30am - 12.00pm
Fri 17 June 2016, 9.30am - 12.00pm
SIMS Refresher
Tues 3 May 2016, 9.30am - 12.00pm
Achievement & Behaviour Management
Thurs 5 May 2016, 1.30 - 4.00pm
Weds 29 June 2016, 9.30am - 12.00pm
Cambridgeshire Solution for Assessment
Fri 6 May 2016, 9.30am - 12.00pm
Weds 6 July 2016, 1.30 - 4.00pm

Finance Courses

FMS6 Year End for LA Schools
Tues 8 March 2016, 1.30 - 4.00pm
Fri 11 March 2016, 9.30am - 12.00pm
Thurs 17 March 2016, 9.30am - 12.00pm
Paperless Finance Office PLUS 3 Day Payments set up Workshop
Tues 22 March 2016, 9.15am - 1.00pm
Tues 19 April 2016, 1.00 - 4.45pm 
Tues 10 May 2016, 9.15am - 1.00pm
Weds 25 May 2016, 9.15am - 1.00pm
Weds 8 June 2016, 9.15am - 1.00pm
Weds 22 June 2016, 9.15am - 1.00pm
Barclays 3 Day Payments Workshop - Reporting & Beyond
Weds 13 April 2016. 1.30pm - 4.00pm
Tues 17 May 2016, 9.30am - 12.00pm
Weds 18 May 2016, 1.30 - 4.00pm
Thurs 23 June 2016, 9.30am - 12.00pm
Thurs 30 June 2016, 1.30pm - 4.00pm
SIMS for Finance Officers
Fri 22 April 2016, 9.30am - 12.00pm
FMS Budget Input Workshops
Weds 27 April 2016, 9.30am - 12.30pm
Weds 4 May 2016, 9.30am - 12.30pm
Thurs 12 May 2016, 1.30 - 4.30pm
Weds 18 May 2016, 9.30am - 12.30pm
Thurs 26 May 2016, 1.30pm - 4.30pm
Making FMS Reports Understandable
Thurs 28 April 2016, 1.30 - 4.00pm
FMS for New Users
Day 1:  Thurs 5 May 2016, 9.15am - 12.30pm
Day 2: Thurs 19 May 2016, 9.15am - 12.30pm
Day 3: Tues 7 June 2016, 9.15am - 12.30pm
Day 4: Tues 28 June 2016, 9.15am - 12.30pm
Click on a course title to view the full course programme, prices and to book all your delegate places online!
Contact The ICT Service
Helpline | 0300 300 0000 (then press 3) |
Training | 0300 300 0000 (then press 2) |
Portal | Learn Together website

Customer Request/Incident

We invite our customers to use our online form to quickly let us know if you have a request or an incident to report.

Submit details

Your Basket

  • No products selected


Add products to your basket to enquire about multiple services

what people say…

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    1 week

Tel:0300 300 0000