The ICT service


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  • briefingsHave a Great Summer! from all at the ICT Service

    The ICT Service will of course still be here during the summer break.

    13 July 2017

  • briefingsChanges to the screen you see once logged in to Central Hosting

    The ICT Service will soon begin using the screen that you see after you have logged into Central Hosting to bring you non-critical but useful information for your school.

    13 July 2017

  • briefingsCongratulations to all Cambridgeshire Young People’s Film Festival Winners!

    The 10th Anniversary of the Cambridgeshire young People’s Film Festival has now taken place and we are extremely happy to announce the winning schools!

    13 July 2017

  • briefingsNew Look – Letters Home

    eSchools have redesigned Letters Home; all the tools you are familiar with are still available just a new simpler design – available to use now!

    13 July 2017

  • briefingsNew look email communications from The ICT Service

    Over the summer holidays and into the new Autumn Term you should begin to receive support and sales related emails from The ICT Service that have a new look and feel.

    13 July 2017

  • briefingsVigilance Against Ransomware

    The ICT Service has recently become aware of some schools that have allowed unlawful access to their systems to occur, which has resulted in demands for payment from scammers.

    13 July 2017

  • briefingsFree Account Management Support

    Free support is available for all Purple Mash and/or Starz+ users to get to grips with account management in preparation for the next academic year.

    13 July 2017

  • briefingsSummer Maths Challenge from J2E

    Primary school pupils are invited to continue developing their Maths skills throughout the summer break by participating in ‘J2blast’ – free to all primary schools.

    13 July 2017

  • briefingsDowntime: Saturday 15 July, 12 August & 9 September 2017

    On Saturday 15 July, 12 August & 9 September 2017 services from The ICT Service will be unavailable due to scheduled maintenance requirements.

    13 July 2017

  • helplinesHelpline Closed - This Thursday from 12.00 - 2.00pm

    The ICT Service Helpline will be temporarily unavailable from 12.00pm until 2.00pm on Thursday 13 July 2017 for an all staff meeting.

    11 July 2017

  • helplinesSupport During the Summer Holidays

    The ICT Service Helpline will continue to be available throughout the Summer Holidays. We hope that you have a good summer and that you find some time to relax, recharge your batteries, so you return refreshed to face the challenges the new year will inevitably bring.

    11 July 2017

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what people say…

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    6 days

Tel:0300 300 0000