The ICT service


rssRSS Feed

  • briefingsIs Your School GDPR Ready?

    Your school is likely to have heard of the changes coming on 25 May 2018, to introduce the General Data Protection Regulation (GDPR).

    6 October 2017

  • briefingsShowcase Event: Making iPads work for you

    Join us for this one day event that aims to share examples of best practice around use of iPads, with particular emphasis on ensuring they have the desired impact on your school’s identified areas.

    6 October 2017

  • briefingsSchool Website Review

    Is your school website compliant with the latest regulations? Would you like to use analytics to get a better overview of how effective your website is and how well it is performing?

    6 October 2017

  • briefingsParental Engagement

    If you aren't already using a parental engagement system or are considering additional tools or alternatives, let's discuss your needs.

    6 October 2017

  • briefingsAre you getting the right communications from The ICT Service?

    Ensure that you don't miss out on what is relevant to you. Sign up to receive newsletters with your named email address to make sure you don't miss out on the information you want.

    6 October 2017

  • briefingsApps after updating to i0S11

    As part of the iOS 11 update (which was made available from 19 September 2017), Apple announced that 32-bit apps will no longer work, as the whole App Store moves to 64-bit instead.

    6 October 2017

  • briefingsSchool Workforce Census - Thursday 2 November 2017

    Preparation for the School Workforce Census on Thursday 2 November 2017 can be made easy with our Workshops and School Workforce Census Guidance Notes

    6 October 2017

  • briefingsSIMS Refresher & Tidy Up

    Come along to a SIMS Refresher Workshop so you can take advantage of tips and tricks that will make your everyday office work easier.

    6 October 2017

  • briefingsAre you ready for SIMS Options Online?

    The ICT Service is here to support Timetablers and Curriculum Managers who wish to adopt this new module and we invite you to attend a morning workshop as a familiarisation session.

    6 October 2017

  • briefingsTake Control of your Microsoft Office Applications

    We have previously run a course that helped delegates build on their existing knowledge and skills enabling them to improve their effectiveness in the workplace.

    6 October 2017

  • briefingsDowntime: Saturday 14 October 2017

    On Saturday 14 October 2017 services from The ICT Service will be unavailable due to scheduled maintenance requirements.

    6 October 2017

News archive

Search news by month...

Search news by type...

Customer Request/Incident

We invite our customers to use our online form to quickly let us know if you have a request or an incident to report.

Submit details

Your Basket

  • No products selected


Add products to your basket to enquire about multiple services

what people say…

  • We have used The ICT Service now for many years, and have the highest praise for all the departments we deal with (we couldn’t live without our ICT technician or the helpdesk!).

    Weatheralls Primary School

  • I always find the technical team extremely helpful and knowledgeable and very patient with whatever question you ask!

    Emily Lewney, Bar Hill Community Primary School

  • Thank you. The e-safety session was one of the best uses of time that I have had for a long while.

    E-Safety Course

  • I don't know what I would do without The ICT helpline. I have always found them to be friendly and supportive whenever I have called

    Primary School Secretary

  • I was given extremely clear and understandable instructions to help me find my way through difficulties.

    Sue Bardell, LLDD Team, CCC

  • I attended a truly fantastic course which has really opened my eyes to how I can use SIMS to support my data analysis.

    Yasmin Trace, Hatton Park Primary School

  • Our Technician always goes the extra mile for us. He understands our school needs and limitations. He is considered to be one of our school team.

    Primary School Headteacher

  • I found the whole session incredibly useful. You gave us lots of useful resources to take back to school and even more to think about.

    E-Safety Course

  • All courses that I have attended are so helpful and are explained in terms that I can understand and I am not afraid to ask questions.

    Sarah Walker, Thorndown Primary School

  • Emma always explains what you need to do very clearly and is extremely helpful - Thank you

    Sue Scott, Alderman Payne Primary School

  • The course answered all my questions but went far beyond my expectations. Very good value for money. I also appreciate the handbook.

    Margaret Carpenter, Longsands Academy

  • The Helpline are always great when I ring and try to sort the problem there and then at all times if possible. Great service.

    Paula Beeby, Coates Primary School

  • Everyone I deal with on the Helpline is helpful and patient especially understanding the pressures we're under. It's lovely to know we have an efficient team available when needed.

    Lynn Hilling, The Vine Primary School

  • The trainers was very happy to answer all questions so that we are able to use the system in the most effective way for our school

    Alison Rowbotham, The Weatheralls Primary School

  • ...really helplful during a very stressful time...

    Secondary School ICT Technician

  • Lorraine on The ICT Service Helpline was very patient and friendly and seemed genuinely pleased to be helping me.

    Sheena Marsh, Sawtry Infant School

  • Always helpful to guide me through the troubled waters of the Post 16 Census! I don't know how I would manage without them.

    Christine Bradshaw, St Ivo School

  • I have been in this job over 10 years and find the team a comfort at times of stress over jobs that have gone wrong. They are a credit to the service.

    Rebecca Mack, Business Manager, The Fields CC

  • I just wanted to let you know how happy we have been with a recent server installation at school. Great service and so prompt.

    Head, Abbots Ripton C of E Primary School

  • Really clear, easy to follow course with some great ideas.

    Sarah Dodsworth, Wisbech St Mary Primary School

  • Very helpful, I like the way that The ICT Service can come on to the system remotely it saves so much time!

    Chris Cater, Cottenham Primary School

latest tweet

  • Scheduled downtime is complete, all services are back online. For support, contact The ICT Service Helpline on 0300 300 0000 #ICTDowntime

    1 week

Tel:0300 300 0000